Competing for the AI-Empowered Insurance Customer - Boston Consulting Group

# Competing for the AI-Empowered Insurance Customer | BCG [Skip to Main](https://www.bcg.com/publications/2026/competing-for-the-ai-empowered-insurance-customer#Page-content)[](https://www.bcg.com/) Log in [Log error View Profile](https://www.bcg.com/userprofile)[Edit Profile](https://www.bcg.com/userprofile?mode=edit)[Manage Subscriptions](https://www.bcg.com/subscription)[My Saved Content](https://www.bcg.com/userprofile/savedarticles)[Logout](javascript:void(0)) * Our Services * [Industries](javascript:void(0)) [](javascript:void(0))Industries Learn how we draw on industry expertise to make companies more competitive. * [Aerospace and Defense](javascript:void(0))[](javascript:void(0))Aerospace and Defense [](https://www.bcg.com/industries/aerospace-defense/overview) [## Aerospace and Defense](https://www.bcg.com/industries/aerospace-defense/overview)Our aerospace and defense experts help industry players navigate their day-to-day operations and identify ways they can innovate for the future. 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